If your company is doing business with major retailers or distributors, chances are that you’ve been asked to provide them with information electronically. Perhaps your company works with factories or manufacturers overseas and you need to exchange data more rapidly, while keeping handwriting mistakes and data entry errors to a minimum. You need to utilize Electronic Data Interchange (EDI) to quickly and accurately communicate to your customers and business partners.

OfficeOps’ professionals have a deep understanding of how EDI works and how to leverage your Microsoft™ Dynamics® NAV ERP system for mission-critical data exchange. We can help demystify what can be a very daunting endeavor.

OfficeOps, alongside RedTail Solutions, can offer an end-to-end solution for exchanging EDI data, including:

• Hosting & Value Added Network (VAN) services – All you need is an internet connection.
• Document Mapping, Translation & Testing – Dramatically reduce the level of effort required by your back-office staff.
• Maintenance – Keep your documents and transactions up to date.
• Microsoft™ Dynamics® NAV integration – Incoming and outgoing documents are seamlessly integrated with your Microsoft™ Dynamics® NAV system.

Alternatively, some companies are electing to exchange data directly with their customers and business partners using web services. Utilizing OfficeOps Data Exchange, a web based data exchange solution, your company can take advantage of this method of near-instantaneous communication, including:

• Catalog & Item Master maintenance – Share inventory and catalog data with trading partners, including additional data not typically found in your accounting system.
• Support for multiple brands or divisions – Segregate your catalogs, documents and trading partners along brand/division lines.
• Inbound Sales Orders – Receive sales orders directly from customers via web services or Microsoft Office Excel order forms.
• Outbound Shipments – Send shipment notifications directly to customers via web services, email or flat-file upload.
• Flexible data exchange paradigm:
  • Support for XML web service exchange conforming to the Outdoor Industry Association’s B2B Working Group specifications.
  • Generate user-friendly notifications via email with optional attachments.
  • Upload flat-files in just about any ASCII format to a trading partner’s FTP server.
  • Send and receive Microsoft Office Excel order forms.
  • Event and error notification and logging.
  • Platform independent – The OfficeOps Data Exchange platform can be connected with ERP systems other than Microsoft™ Dynamics® NAV.